FAQ's

1. What is home care, and who can benefit from it?

Answer: Home care provides personalized assistance with daily activities for individuals who wish to remain in the comfort of their own homes. It's suitable for seniors, individuals with disabilities, those recovering from surgery, and anyone needing support with daily tasks and companionship.

2. What services does Good Shepherd Homecare offer?

Answer: We offer a comprehensive range of services, including personal care assistance, companionship, meal preparation, medication reminders, light housekeeping, mobility assistance, transportation, and respite care. Our goal is to enhance our clients' quality of life and well-being.

3. How do I know if home care is the right choice for my loved one?

Answer: We understand that choosing home care is a significant decision. Our team conducts a thorough assessment to determine your loved one's needs and creates a customized care plan. We'll work closely with you to ensure it's the right fit.

4. Are your caregivers trained and qualified?

Answer: Yes, our caregivers are highly trained, experienced, and dedicated to providing excellent care. They undergo rigorous background checks and receive ongoing training in areas such as cultural competence, safety, and client-specific needs.

5. Do you offer 24/7 care?

Answer: Yes, we provide 24/7 care to ensure that our clients receive the support they need, day or night. We have caregivers available around the clock for various care needs.

6. How much does home care cost, and is it covered by insurance?

Answer: The cost of home care varies based on the level of care required and the frequency of services. We offer competitive rates and can provide detailed pricing information. While some insurance plans may cover home care, it's essential to check with your provider for specifics.

7. Can I modify the care plan if my loved one's needs change?

Answer: Absolutely. Our care plans are flexible and can be adjusted to accommodate changing needs. We'll work with you to ensure your loved one receives the appropriate level of care at all times.

8. Do you provide care for individuals with specific conditions, such as dementia or Alzheimer's?

Answer: Yes, we offer specialized care for individuals with conditions like dementia and Alzheimer's disease. Our caregivers receive specialized training to provide compassionate and tailored support.

9. Is there a minimum number of hours required for home care services?

Answer: We offer flexible scheduling and can accommodate various care needs. There is no strict minimum requirement, and we'll work with you to create a schedule that suits your preferences.

10. Do you offer any free care or financial assistance programs?

Answer: Yes, Good Shepherd Homecare is committed to providing access to essential non-skilled home care services for individuals in our community, regardless of their ability to pay. Through our Charity Care Program, we offer financial assistance to those facing financial hardships. Eligibility for this program is based on residency in Rhode Island and demonstrating financial need in accordance with our Charity Care Policy.

If you or your loved one are experiencing financial constraints and believe you may qualify for our Charity Care Program, please reach out to our office to request a Charity Care Application Form. Our dedicated staff will guide you through the application process and determine eligibility based on the established criteria. We are here to ensure that everyone in our community can access the care they need.